IT Status Announcements

IT Services
All Systems Operational
Administrative Applications Operational
Alumni Development Systems Operational
Budget Planning Systems Operational
Facilities Systems Operational
Financial Systems Operational
Human Resources Systems Operational
Reporting and Data Warehouse Operational
Research Administration Systems Operational
Student Systems Operational
Email Operational
Office365 Email Operational
Spam Filtering (spam.uchicago.edu) Operational
Mailing Lists (listhost.uchicago.edu) Operational
G Suite (Google Apps) Operational
Google Apps Analytics Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Slides Operational
Network Access Operational
Campus Network Operational
VPN Operational
Wireless Network Operational
Security Operational
Duo Security Core Authentication Service Operational
Duo Security Phone Call Delivery Operational
Duo Security Push Delivery Operational
Duo Security SMS Message Delivery Operational
Identity and Access Management Operational
UChicagoBox Operational
Box API - Content Preview Operational
Box Desktop Applications - Login/SSO Operational
Box Desktop Applications - Box Drive Operational
Box Desktop Applications - Box Sync Operational
Box Desktop Applications - Box Edit / Tools Operational
Box Google Apps Integration Operational
Box Microsoft Online Integration Operational
Box Mobile Applications - Box Login/SSO Operational
Box Mobile Applications - Box Preview Operational
Box Mobile Applications - Box Search Operational
Box Mobile Applications - Box Uploads/Downloads Operational
Box Mobile-Optimized Website (m.box.com) Operational
Box Notes - Web Application Operational
Box Notes - Desktop Client Operational
Box Web Application - Login/SSO Operational
Box Web Application - Uploads/Downloads Operational
Box Web Application - Collaboration Operational
Box Web Application - Search Operational
Box Web Application - Preview Operational
Box Web Application - Sharing (Shared Links) Operational
Box Web Application - Email Notifications Operational
Box Web Application - Workflows and Automations Operational
Box Web Application - Comments and Tasks Operational
Box Web Application - Accessible Site (a.box.com) Operational
Box WebDAV Operational
Box Website Operational
Websites Operational
UChicago Sites Operational
voices.uchicago.edu Operational
Web Hosting Environment Operational
wiki.uchicago.edu Operational
www.uchicago.edu Operational
Conferencing ? Operational
Dining Registers Operational
File Storage & Sharing Operational
Learning Management (Canvas/Chalk) Operational
Telephones & Call Centers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 24, 2019

No incidents reported today.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019
Building Network Outage at Gleacher Center (450 Cityfront Plaza) 5th Floor
Resolved - The network outage reported for Gleacher Center (450 Cityfront Plaza) 5th Floor has been resolved as of 7:50 a.m. Voice, wireless and wired network systems have recovered and service has resumed. If you are still experiencing issues, please contact IT Services at 773-702-5800.
Aug 21, 07:55 CDT
Identified - IT Services identified an issue with the power equipment servicing the network equipment for the 5th floor of Gleacher and have bypassed the faulty power equipment. Telephone, wired and wireless network connectivity should be restored shortly.
Aug 21, 07:49 CDT
Investigating - A network connectivity disruption has been reported at 6:15 a.m. for Gleacher Center (450 Cityfront Plaza) 5th Floor; telephone, wired, and wireless network connectivity are currently degraded or unavailable in a portion of that area on the 5th floor. IT Services is investigating.
Aug 21, 07:43 CDT
Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019
Data Center Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 10:00 CDT
Update - IT Services has extended the network maintenance at the 1155 Data Center until at least 10 a.m. CDT on Saturday, August 17, to ensure full restoration and stability of all services.
Aug 17, 08:55 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 04:00 CDT
Scheduled - IT Services will be performing network maintenance at the 1155 Data Center between 4 a.m. and 9 a.m. CDT on Saturday, August 17. During this time, there will be several disruptions to services housed in this location as network equipment is rebooted. Impacted services include (but are not limited to):

Business Objects
cEikon
events.uchicago.edu
Library Card Catalog systems
AIS student system
lists.uchicago.edu mailing lists
Locally-hosted departmental web sites

Network traffic between campus and off-campus resources will not be interrupted.
Aug 7, 17:43 CDT
Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
Campus Network Update
Resolved - The ITS network team completed repairs to the firewalls as of approximately 7:45 p.m., which has restored full redundant service.
Aug 14, 19:45 CDT
Campus Network Interruption
Resolved - The University experienced Internet connectivity issues this afternoon between approximately 4:15 p.m. until 4:35 p.m. The cause of the outage was a connection problem between the two firewalls causing them to malfunction and stop network traffic. This resulted in intermittent Internet access to/from campus. One of the firewalls was shut down as a work-around, restoring service. The ITS network team is troubleshooting the connectivity issue and will restore full redundant service this evening.
Aug 14, 16:15 CDT
Aug 13, 2019
Issue with uchicagobox SSO (Single Sign-On) Logins
Resolved - From approximately 1:35pm to 2:10pm, users may have seen intermittent errors when logging in to uchicagobox using SSO (Single Sign-On). The issue has been resolved and no further impact has been observed. If you are still experiencing issues, please contact IT Services at 773-702-5800.
Aug 13, 13:35 CDT
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

← Incident History Powered by Statuspage