IT Status Announcements

IT Services

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zoom Conferencing ? Operational
Zoom Cloud Recording Operational
Zoom Connector for Cisco Operational
Zoom Meetings Operational
Zoom Software Operational
Zoom Telephone Services Operational
Zoom Web Client Operational
Zoom Webinars Operational
VPN Operational
Canvas Learning Management System ? Operational
Identity and Access Management Operational
CNet Login and Authorization Services (other than Duo) Operational
ID Card Systems Operational
Duo Security Core Authentication Service Operational
Duo Security Phone Call Delivery Operational
Duo Security Push Delivery Operational
Duo Security SMS Message Delivery Operational
Administrative Applications Operational
Alumni Development Systems Operational
Budget Planning Systems Operational
Facilities Systems Operational
Financial Systems Operational
Human Resources Systems Operational
Reporting and Data Warehouse Operational
Research Administration Systems Operational
Student Systems Operational
Desktop and Mobile Computing Operational
Apple Device Management (JAMF) Operational
End Point Protection (Crowdstrike) Operational
Managed Print Services (uniFLOW) ? Operational
Office365 Applications ? Operational
Windows Device Management (MECM) ? Operational
Workstation Backup (CrashPlan) ? Operational
Email Operational
Office365 Email Operational
Spam Filtering (spam.uchicago.edu) Operational
Mailing Lists (listhost.uchicago.edu) Operational
G Suite (Google Apps) Operational
Google Apps Analytics Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Slides Operational
Network Access Operational
Campus Network Operational
Wireless Network Operational
UChicagoBox Operational
Box API - Content Preview Operational
Box Desktop Applications - Login/SSO Operational
Box Desktop Applications - Box Drive Operational
Box Desktop Applications - Box Sync Operational
Box Desktop Applications - Box Edit / Tools Operational
Box Google Apps Integration Operational
Box Microsoft Online Integration Operational
Box Mobile Applications - Box Login/SSO Operational
Box Mobile Applications - Box Preview Operational
Box Mobile Applications - Box Search Operational
Box Mobile Applications - Box Uploads/Downloads Operational
Box Mobile-Optimized Website (m.box.com) Operational
Box Notes - Web Application Operational
Box Web Application - Login/SSO Operational
Box Web Application - Uploads/Downloads Operational
Box Web Application - Collaboration Operational
Box Web Application - Search Operational
Box Web Application - Preview Operational
Box Web Application - Sharing (Shared Links) Operational
Box Web Application - Email Notifications Operational
Box Web Application - Workflows and Automations Operational
Box Web Application - Comments and Tasks Operational
Box Web Application - Accessible Site (a.box.com) Operational
Box Website Operational
Websites Operational
UChicago Sites Operational
voices.uchicago.edu Operational
Web Hosting Environment Operational
wiki.uchicago.edu Operational
www.uchicago.edu Operational
Dining Registers Operational
File Storage & Sharing Operational
Telephones & Call Centers Operational
PhoenixAI ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 20, 2025

No incidents reported today.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
6045 Data Center Partial Outage
Resolved - IT Services identified an overnight change to the network replacing old hardware, which was reverted to restore service. Major services which were affected included campus dining, AURA, Orbit reporting, and parking. Services began to recover around 8:20 a.m. and IT Services confirms full recovery as of 8:30 a.m.
Jun 17, 08:37 CDT
Investigating - Beginning at approximately 7:45 AM, the University began experiencing a partial service outage in the 6045 Data Center that is affecting access to some IT Services operated, on-campus systems and services. Engineers from IT Services are investigating the situation. More information will be shared as it becomes available concerning specific systems impacted.
Jun 17, 08:20 CDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Issues accessing files and notes on UChicagoBox
Resolved - As of 6 p.m., Box is functioning normally.
Jun 12, 18:03 CDT
Monitoring - Box reports that their services have fully recovered, but they are still monitoring for possible issues.
Jun 12, 16:33 CDT
Update - Google has begun mitigating the issues in Google Cloud (https://status.cloud.google.com/), and Box Services have begun to recover. Box continues to be actively engaged in working with Google to ensure a prompt recovery.
Jun 12, 15:36 CDT
Identified - Box has identified that the issue is due to an ongoing set of Google cloud (https://status.cloud.google.com/) issues, Box services like Notes, Uploads and Downloads are seeing significant impact. Box is actively engaged with their Cloud service provider and are partnering with them to prioritize recovery of services, In parallel, Box continues investigating all means possible to provide a prompt recovery of services.
Jun 12, 14:14 CDT
Investigating - Starting at approximately 1:20PM CST, Box users may be seeing issues with Uploads/Downloads and slowness when opening and editing their files and Box Notes. Box is actively investigating this issue - please see https://status.box.com/ for the latest updates.
Jun 12, 14:05 CDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
RightFax Email Issue
Resolved - As of 9:00 a.m. RightFax is running normally and working through the backlog of faxes and notifications. The source of the issue, a corrupt outbound FAX, has been removed.
Jun 6, 09:43 CDT
Investigating - The RightFax electronic fax service is currently experiencing a service interruption.  Email to/from the RightFax service is being held and not sent onward to the intended recipients. IT Services staff are working to resolve the problem.
Jun 6, 08:00 CDT
Campus Network Isolated from the Internet
Resolved - IT Services has confirmed that the carrier has stabilized the repair and connectivity has been restored.
Jun 6, 08:35 CDT
Monitoring - Internet service to the campus was restored at approximately 12:15 a.m. June 6. There may be further disruptions until the carrier has stabilized the repair.
Jun 6, 00:27 CDT
Identified - At approximately 11 p.m. Thursday, June 5, a fiber cut in downtown Chicago isolated the campus from the Internet. On-campus connections are still working normally but it will not be possible to connect across the campus border until the fiber is repaired. The responsible carrier is aware of the problem and working on it.
Jun 5, 23:46 CDT
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