Investigating - IT Services is receiving reports of a nationwide disruption of Microsoft 365 email. Users who are already connected using Outlook or Outlook Web Access may still be working, but some users are not receiving new email and new logins may not be available. Other Microsoft 365 services, such as Teams, are still working normally. IT Services is reaching out to partners to find out more.
Nov 12, 2026 - 12:28 CST
Update - As of 12 noon, MyAccount is still unavailable. IT Services continues to investigate the source of the problem. The next update will be at 3 p.m.
Nov 12, 2026 - 12:08 CST
Update - As of 10:45 a.m., MyAccount is still unavailable. IT Services continues to investigate the source of the problem.
Nov 12, 2026 - 10:53 CST
Investigating - Myaccount.uchicago.edu, the system used for CNet password changes, is currently unavailable. IT Services is working to identify and resolve the problem. New account claims through cnet.uchicago.edu and regular authentication services are working normally.
Nov 12, 2026 - 09:40 CST
Zoom Conferencing Operational
Zoom Cloud Recording Operational
Zoom Conference Room Connector Operational
Zoom Integrations/Calendar/Plug-In/Add-In Operational
Zoom Meetings Operational
Zoom Software Operational
Zoom Telephone Services Operational
Zoom Web Client Operational
Zoom Webinars Operational
VPN Operational
Canvas Learning Management System Operational
Identity and Access Management Degraded Performance
CNet Login and Authorization Services (other than Duo) Degraded Performance
ID Card Systems Operational
Duo Security Core Authentication Service Operational
Duo Security Phone Call Delivery Operational
Duo Security Push Delivery Operational
Duo Security SMS Message Delivery Operational
Administrative Applications Operational
Alumni Development Systems Operational
Budget Planning Systems Operational
Facilities Systems Operational
Financial Systems Operational
Human Resources Systems Operational
Reporting and Data Warehouse Operational
Research Administration Systems Operational
Student Systems Operational
AI Tools Partial Outage
Claude.ai Partial Outage
Claude Code Operational
Claude Cowork Partial Outage
PhoenixAI Operational
Desktop and Mobile Computing Operational
Apple Device Management (JAMF) Operational
End Point Protection (Crowdstrike) Operational
Managed Print Services (uniFLOW) Operational
Office365 Applications Operational
Windows Device Management (MECM) Operational
Workstation Backup (CrashPlan) Operational
Email Major Outage
Office365 Email Major Outage
Spam Filtering (spam.uchicago.edu) Operational
Mailing Lists (listhost.uchicago.edu) Operational
G Suite (Google Apps) Operational
Google Apps Analytics Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Slides Operational
GitHub Enterprise Degraded Performance
GitHub Actions Operational
GitHub API Requests Operational
GitHub Codespaces Operational
GitHub Copilot Operational
GitHub Copilot AI Model Providers Operational
GitHub Git Operations Operational
GitHub Issues Operational
GitHub Packages Operational
GitHub Pages Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Degraded Performance
Network Access Operational
Campus Network Operational
Wireless Network Operational
UChicagoBox Operational
Box API - Content Preview Operational
Box Desktop Applications - Login/SSO Operational
Box Desktop Applications - Box Drive Operational
Box Desktop Applications - Box Sync Operational
Box Desktop Applications - Box Edit / Tools Operational
Box Google Apps Integration Operational
Box Microsoft Online Integration Operational
Box Mobile Applications - Box Login/SSO Operational
Box Mobile Applications - Box Preview Operational
Box Mobile Applications - Box Search Operational
Box Mobile Applications - Box Uploads/Downloads Operational
Box Mobile-Optimized Website (m.box.com) Operational
Box Notes - Web Application Operational
Box Web Application - Login/SSO Operational
Box Web Application - Uploads/Downloads Operational
Box Web Application - Collaboration Operational
Box Web Application - Search Operational
Box Web Application - Preview Operational
Box Web Application - Sharing (Shared Links) Operational
Box Web Application - Email Notifications Operational
Box Web Application - Workflows and Automations Operational
Box Web Application - Comments and Tasks Operational
Box Web Application - Accessible Site (a.box.com) Operational
Box Website Operational
Websites Operational
Web Hosting Environment Operational
intranet.uchicago.edu Operational
voices.uchicago.edu Operational
www.uchicago.edu Operational
Dining Registers Operational
File Storage & Sharing Operational
Telephones & Call Centers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 12, 2026

Unresolved incidents: Microsoft 365 Email Outage, myaccount Unavailable.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.