IT Status Announcements

IT Services

All Systems Operational

Administrative Applications Operational

Alumni Development Systems Operational

Budget Planning Systems Operational

Facilities Systems Operational

Financial Systems Operational

Human Resources Systems Operational

Reporting and Data Warehouse Operational

Research Administration Systems Operational

Student Systems Operational

G Suite (Google Apps) Operational

Google Apps Analytics Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Hangouts Operational

Google Apps Sheets Operational

Google Apps Sites Operational

Google Apps Slides Operational

Network Access Operational

Campus Network Operational

VPN Operational

Wireless Network Operational

Security Operational

Duo Security Core Authentication Service Operational

Duo Security Phone Call Delivery Operational

Duo Security Push Delivery Operational

Duo Security SMS Message Delivery Operational

Identity and Access Management Operational

UChicagoBox Operational

Box API - Content Preview Operational

Box Desktop Applications - Login/SSO Operational

Box Desktop Applications - Box Drive Operational

Box Desktop Applications - Box Sync Operational

Box Desktop Applications - Box Edit / Tools Operational

Box Google Apps Integration Operational

Box Microsoft Online Integration Operational

Box Mobile Applications - Box Login/SSO Operational

Box Mobile Applications - Box Preview Operational

Box Mobile Applications - Box Search Operational

Box Mobile Applications - Box Uploads/Downloads Operational

Box Mobile-Optimized Website (m.box.com) Operational

Box Notes - Web Application Operational

Box Notes - Desktop Client Operational

Box Web Application - Login/SSO Operational

Box Web Application - Uploads/Downloads Operational

Box Web Application - Collaboration Operational

Box Web Application - Search Operational

Box Web Application - Preview Operational

Box Web Application - Sharing (Shared Links) Operational

Box Web Application - Email Notifications Operational

Box Web Application - Workflows and Automations Operational

Box Web Application - Comments and Tasks Operational

Box Web Application - Accessible Site (a.box.com) Operational

Box WebDAV Operational

Box Website Operational

Websites Operational

UChicago Sites Operational

voices.uchicago.edu Operational

Web Hosting Environment Operational

wiki.uchicago.edu Operational

www.uchicago.edu Operational

Conferencing Operational

Dining Registers Operational

Email Operational

File Storage & Sharing Operational

Learning Management (Canvas/Chalk) Operational

Telephones & Call Centers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

Office 365 Account Creation Issue for New and Returning Users

Resolved - IT Services staff have completed fixing the Office 365 accounts for new and returning users who were impacted by this issue yesterday, April 17. Office 365 account provisioning is now working normally.
Apr 18, 16:12 CDT

Identified - IT Services staff have corrected the issue with creating Office 365 accounts for new and returning users. New accounts claimed as of approximately 1:30 p.m. are being provisioned with Office 365 normally. New and returning users who were impacted by this issue since yesterday, April 17, are currently being fixed.
Apr 18, 13:43 CDT

Investigating - The University is currently seeing issues with creating Office 365 accounts for new and returning users, including email services. IT Services staff are working to resolve the issue.
Apr 18, 13:09 CDT

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

Wiki Service Disruption

Resolved - As of 9 p.m. wiki.uchicago.edu is operating normally, with all data restored as of 11:30 p.m. last night. If you have questions or concerns or are still having issues with the wiki, please contact the ITS Service Desk at 2-5800 during their normal hours of 8 a.m. to 5:30 p.m. weekdays.
Apr 10, 21:18 CDT

Identified - IT Services is currently working to restore wiki.uchicago.edu from backups taken over Tuesday night. No time is currently available for when the system will be back up, but more information will be posted as it is available.
Apr 10, 18:59 CDT

Investigating - The emergency maintenance for wiki.uchicago.edu earlier this evening has left the service in an unstable state. IT Services is currently working to resolve the issue.
Apr 10, 18:32 CDT

Emergency Wiki Maintenance

Completed - The scheduled maintenance has been completed.
Apr 10, 18:11 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 17:10 CDT

Scheduled - The campus wiki, wiki.uchicago.edu, will be undergoing emergency maintenance between 5 p.m. and 6 p.m. Wednesday, April 10, to patch a recently discovered security vulnerability. The wiki will be sporadically unavailable during this window while the patch is applied and the service is restarted.
Apr 10, 17:09 CDT

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.