As of 9:45 p.m. wireless service is operating normally. The vendor tracked the issue to an error on one of the central wireless controllers; IT Services will be following up with them to determine why the error happened and how to prevent it from happening again. If you are still having wireless issues, please contact IT Services at 2-5800 for help resolving them.
Posted Oct 21, 2021 - 21:51 CDT
Update
We are continuing to investigate this issue.
Posted Oct 21, 2021 - 20:22 CDT
Update
As of 7:15 p.m., IT Services is still working with the vendor to resolve this issue. The list of buildings known to be affected includes:
1155 Building Cobb Hall Crerar Library Disciples Divinity House Granville-Grossman Harper Center Lab School Mansueto Library Max Palevsky North Campus Rubenstein Forum Woodlawn Residential Commons
Other buildings may also be affected.
Posted Oct 21, 2021 - 19:28 CDT
Investigating
IT Services is receiving reports that wireless networking is unavailable in some campus buildings, including:
Max Palevsky Rubenstein Forum Divinity School Crerar Library 1155 Building Lab School
Other buildings may also be affected. ITS engineers are working to identify and resolve the problem.
Posted Oct 21, 2021 - 17:54 CDT
This incident affected: Network Access (Wireless Network).